CitySavings and Private Companies Partner with DepEd for DPAP Launch

City Savings Bank (CitySavings), the thrift bank subsidiary of Union Bank of the Philippines (UnionBank) and a proud member of the Aboitiz Group, once again signified its commitment to the Department of Education (DepEd) as one of its partners during the DepEd Partnership Assistance Portal (DPAP) launch last March 23. CitySavings is the only thrift bank invited to support this project that aims to elevate partnership management processes, reach out to more potential partners, and increase efficiency in bridging the gap between the resource needs of schools to available resources from public and private organizations.

The Metro Pacific Investments Group led the portal development and project management, backed by other sponsors from the private sector.

City Savings Bank appoints new Chairman of the Board, ramps up digital transformation to strengthen services to underserved segment

City Savings Bank (CitySavings), the thrift subsidiary of Union Bank of the Philippines (UnionBank), is strengthening its digital transformation as part of its vision to help people with moderate means.

This comes alongside the appointment of UnionBank’s Chief Technology and Operations Officer and Chief Transformation Officer, Henry R. Aguda, as its new Chairman of the Board, whose expertise is expected to boost CitySavings’ digital transformation initiative.

“Henry brings with him a wealth of expertise that was also instrumental in UnionBank’s successful digital transformation. With his appointment as its new Chairman, we are confident that CitySavings will be able to go further in its transformation journey, allowing it to cater to the underserved segment much better,” said Larry Ocampo, CitySavings President and CEO.

"CitySavings has been helping many of our kababayans through accessible financing options, and our priority is to bring these loans to even more potential customers by optimizing the Bank's existing customer touch points and the infrastructures that support them, powered by artificial intelligence (AI) models created by our Data Science and AI Team," Aguda said.

CitySavings wins Digital Banking Award for Chatbot Talk to Maria

DIGITAL BANKING AWARD: City Savings Bank, Inc. (CitySavings) receives the “Philippines Technology Excellence Award for Digital - Banking” in the recently concluded Philippines Technology Excellence Awards 2021 for its chatbot Talk to Maria.

City Savings Bank, Inc. (CitySavings) received the “Philippines Technology Excellence Award for Digital - Banking” in the recently concluded Philippines Technology Excellence Awards 2021. 

CitySavings continues to create innovative solutions for customers amidst the COVID-19 pandemic. The Bank focuses on addressing the urgent need of customers for financial services through its relevant products and digital channels including its chatbot Talk to Maria.

Launched in August 2019, Talk to Maria had the initial ability to answer product inquiries through Facebook Messenger 24/7. The chatbot also provides users with a map to the nearest CitySavings branch or ATM terminal.