It is no secret that sending money from urban centers to the provinces is a massive part of the Filipino culture. People send money for various reasons, but majority of them are for allowances and their families’ daily needs.
Due to their popularity and the lack of banking facilities in the provinces, people flock domestic remittance centers such as pawnshops to send money to their loved ones in their hometowns. And with the demand for local remittance steadily growing, the lines in remittance centers likewise continue to become longer.
The 2019 Consumer Expectations Survey of the Bangko Sentral ng Pilipinas revealed that cashing out from remittance centers remain to be a pain point for most Filipinos due to very stringent processes and documentation needed that cause long lines that are often very inconvenient for many Filipinos.
