Panelist Henry R. Aguda, UnionBank Senior Executive Vice President, Chief Technology and Operations Officer, and Chief Transformation Officer, shared insights on the challenges and rewards of leadership in a fast-growing industry; and the significance of innovation, reinvention, and resilience amid crises.
Aguda related that for UnionBank, digital transformation is not an end goal, but more of a means for people within the organization to be able to connect with each other, and ultimately, with the Bank's customers and stakeholders. More so, the Bank considers diversity as key to establishing a stronger connection, over and above being a necessary component of its environmental, social, and governance (ESG) efforts.
"When you talk about connection, it's all about people. UnionBank has been known as a digital bank but actually, we're more of a people organization, and diversity is big on our agenda. It's something that we feel is also a key part of ESG. But beyond ESG, we believe in diversity in an organization."
