The Board of Directors of Union Bank of the Philippines at its meeting on May 27, 2022, approved and confirmed the largest number of Executive Promotions ever done by the Bank with a total of 74 executive officers.
Leading the newly-promoted executive officers is fifth-generation business leader Ana Aboitiz-Delgado, from Executive Vice President to Senior Executive Vice President effective June 1, 2022. As the Bank's Chief Customer Experience Officer and Chief Digital Channel Officer, Delgado took great strides in growing UnionBank Online in terms of user base and features, transforming and re-branding of branches even during the pandemic, and creating the business models for self-service branches and Corporate Ark. She is key in the seamless signing of the game-changing deal between Citi and UnionBank last December 2021 and is now at the forefront of ongoing integration of both banks. She is a recipient of Asia's Top Outstanding Women Marketeer of the Year 2020 from the Asia Marketing Federation. With Delgado as CX chief, UnionBank was named Best Bank for Customer Experience in Southeast Asia 2022 and 2021 by Global Brands Magazine.
